Returns & Exchanges

Returns & Exchanges

At Denim Spirits, we want you to be happy with your jeans. If something is not right, please read the policy below.

You may request a return or exchange within 30 days of receiving your order, subject to the conditions below.

How to Request a Return or Exchange

1. Contact us through our Contact page within 30 days of receiving your order.
2. Share your order number, clear photos of the item and the reason for your request.
3. If your request is approved, we will send you the return address and instructions.

Please do not send items back without our approval.

Damaged, Defective or Wrong Item

If your jeans arrive damaged or defective, or we sent the wrong size, colour or item, we will replace them or refund you. In these cases we cover the return delivery cost.

Size Exchange (Your Preference)

If we sent the size you ordered but it does not fit the way you hoped, you can exchange it for another size:

• You send the jeans back at your own delivery cost
• Once we receive and check them, we send your new size with free delivery
• Refunds are not available for size preference; exchange is the only option

Item Condition

Returned jeans must be:

• Unworn and unwashed
• In original condition with all tags attached
• In original packaging (if applicable)

Items that do not meet these conditions may be rejected.

Sizing

Please check the size chart on the product page before ordering. Small measurement differences of about ±1 inch are normal and are not considered a defect.

Not sure about your size? Contact us before ordering and we will help you choose.