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Continue ShoppingRefund Policy
At Denim Spirits, we aim to keep refunds simple and clear. Please read the details below before requesting a refund.
When You Get a Full Refund
A full refund is issued only if:
- The jeans you received are damaged
- The jeans are defective
- We sent the wrong size, colour or item and you prefer a refund over a replacement
The item must be returned unworn, unwashed and with all tags attached.
When Refunds Are Not Available
- Minor colour differences caused by screen settings or lighting
- Small measurement variations of about ±1 inch
- The correct size was delivered but you no longer want the item
- Fit preference where the correct size was delivered (you can request a size exchange instead)
How Refunds Are Paid
Because all orders are cash on delivery, approved refunds are sent by bank transfer or mobile wallet (such as JazzCash or Easypaisa) to the account details you share with us.
Refunds are processed within 7–10 working days after we receive and inspect the returned item.
If you have any questions about refunds, please contact us before sending your item back.